Travellers will get reimbursed by Ryanair
April 22, 2010
Worried travellers that were victims of the chaos caused by the recent volcanic eruption in Iceland have received some good news with regards to being reimbursed for their expenses whilst they were stranded abroad. British airspace was closed as a result of the volcanic ash that stemmed from the eruption, and many Brits found themselves stranded abroad having to make arrangements for accommodation and food.
Whilst most airlines made no fuss about having to cover the reasonable accommodation and food expenses that customers faced whilst they were stranded the low cost airline Ryanair took a different stance. The airline boss, Michael O’Leary, had stood his ground and said that he would go to court rather than paying anything other than the cost of the ticket to stranded customers.
However, just a short while after threatening to defy EU regulations O’Leary backed down and has now joined the other airlines in agreeing to cover reasonable expenses that travellers incurred for accommodation and food whilst they were stuck abroad during the flight ban.
Originally he had stated that the tickets to travel on Ryanair to many destinations are so cheap that it was unreasonable for the airline to fork out hundreds of pounds per person in some cases to cover the cost of food and accommodation when the traveller had only paid thirty or forty pounds for the seat in some cases.
He also said that the airlines were paying for the government’s mistakes, adding: ‘Why exactly are the airlines expected to be reimbursing people’s hotels, meals and everything else when the governments are the ones who made a balls of this? This is a great opportunity to expose this.’
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